Policies + FAQ

Do you do Custom Orders?

For any inquiries for custom orders please list our "Custom Requests" page and read through the custom order contract and message us through there and we will contact you to see what we can do!

Are These Painted Planters Waterproof?

Our Planters are sealed with acrylic sealant we do not claim them to be 100% waterproof. We do not recommend our planters for outdoor use. We recommend that you use them as cover pots for your plants that live in a plastic nursery pot in order for long lasting use of these planters. 

Shipping Policies + FAQ

We currently only ship within the U.S.

Shipping times depend on your location and shipping price depends on your order and its weight.

It will be anywhere from 4-7 business days from the date of purchase for your item to be shipped.

MADE TO ORDER ITEMS HOWEVER, take anywhere from 7-10 business days from date of purchase to be shipped.

All orders are shipped via USPS first class mail with a transit time of 3-5 business days unless otherwise noted 

At this time please allow extended shipping times due to COVID-19

Refunds + Damages and Issues

All ITEMS are final sale. However if you receive your items broken or you have any issues within 7 days of receiving your items contact us with your concerns and make sure to include pictures. 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too